Frequently Asked Questions


When will I receive my order?

Orders are dispatched within 24 hours of receipt. Depending on the state you are ordering from, it could take 2-7 days for delivery. We use either Australia Post or Direct Freight Express to get product to you as soon as possible.

Where will the order ship from?

All orders ship from our Sydney Warehouse.

I received a wrong/damaged product, what should I do?

Please email our team at with any issues or queries and we will get things sorted out for you quickly.

What is your return policy?

There is no refund for a change of mind. If there is an issue with your order or stock has been damaged, please get in touch with our friendly customer service team on

Do you offer refunds?

We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Will I receive tracking details?

Yes, as soon as your order is dispatched, you will receive tracking details to keep you informed along the way. All orders are sent via Australia Post or Direct Freight Express.

Perskindol & Pain Relief

What is Perskindol?
How can I use Perskindol products?
Are Perskindol products suitable for all ages?
What are the benefits of using Perskindol products?
Can Perskindol products be used with other medications ortreatments?
Can I use Perskindol if I have sensitive skin?
Where can I purchase Perskindol products?
Can Perskindol products be used as a substitute for professional medical advice or treatment?
How should Perskindol products be stored?
Can Perskindol products be used on children?

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